Privacy Policy
Privacy Policy for Sonic Dispatcher LLC.
Privacy Policy
Last updated: February 05, 2025
At Sonic Dispatcher LLC, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your data.
Information We Collect
We collect personal information when you interact with us, including but not limited to:
– Name
– Email address
– Phone number
– Freight-related details (such as destination, load type, etc.)
How We Use Your Information
The information we collect is used for:
1. Data Collection and Usage
We collect your phone number to provide you with updates regarding your shipments, delivery schedules, and inquiries. This information will NOT be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Sonic Dispatcher LLC, you may receive messages related to:
– Follow-up messages
– Billing inquiries
– Order confirmations
– Shipment updates
Example: “Hello, this is Steven from Sonic Dispatcher LLC. You have opted in to receive customer support updates. We received your inquiry and will get back to you within the next 24 hours. Thanks for reaching out! Reply STOP to opt out of future messages.”
3. Opt-In Consent
By providing your phone number and opting in, you consent to receive SMS messages related to shipment updates, delivery notifications, and customer support.
4. Opt-Out Mechanism
You can opt out of receiving SMS messages at any time by replying ‘STOP’ to any message received. Alternatively, you can contact us directly to request removal from our messaging list.
5. Message Frequency and Rates
Message frequency may vary based on your interactions. Standard message and data rates may apply, depending on your carrier’s pricing plan.
6. Help and Support
If you are experiencing any issues, you can reply with the keyword ‘HELP.’ For further assistance, visit our Contact Page.
Cookies
Our site uses cookies to enhance user experience. Cookies are small text files that are placed on your device when you visit our website. You can disable cookies through your browser settings, but please note that this may affect the functionality of the site and certain features may not work as intended.
How We Protect Your Information
We are committed to ensuring the security of your personal data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
We DO NOT share personal information with third parties, affiliates, or partners unless required for the fulfillment of services or required by law.
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
Contact Us
If you have any questions or concerns about your privacy, please contact us at:
Email:
Website:
By using our services, you acknowledge and agree to this Privacy Policy.